Copenhagen, Denmark
Copenhagen Marriott Hotel
Copenhagen stands out as a leading technology hub in Northern Europe, celebrated for its innovative culture, advanced digital infrastructure, and vibrant startup ecosystem.
As the center of Denmark’s tech industry, Copenhagen provides managed service providers, cybersecurity experts, and IT innovators with an outstanding environment to collaborate, scale, and shape the digital future.
Backed by a highly skilled workforce, forward-thinking government initiatives, and a dynamic mix of startups and global enterprises, Copenhagen empowers MSPs to leverage emerging technologies, accelerate digital transformation, and deliver cutting-edge IT solutions across diverse sectors.
Copenhagen’s distinctive combination of innovation, connectivity, and sustainability makes it a prime destination for those seeking to lead in the rapidly evolving managed services landscape.
Event Attendees
Event Sponsors
Event Agenda
This event will be presented in English.
Registration Opens
Meet and greet, collect your badge, and connect with peers over coffee as we set the stage for a day of insight, networking, and strategic discussion.
Welcome Remarks
Opening message from the event moderator with key information about the day’s schedule, delegate structure, and event format.
Fireside Chat: Scaling Smart – A Candid Conversation with a High-Growth MSP
This opening discussion features an MSP leader who has successfully scaled their business. From growth milestones and leadership lessons to navigating customer expectations and strategic pivots, hear how they’ve built resilience, driven innovation, and stayed ahead in a fast-changing market.
Moderated by
Panel 1: AI & Automation – Building a Smarter, More Profitable MSP
AI and automation are changing how MSPs operate, deliver services and protect their customers. From intelligent ticketing and automated workflows to predictive monitoring and AI-powered threat detection, the opportunities to improve efficiency, reduce costs and scale service delivery are growing rapidly. This panel explores how MSPs are putting AI into practice, the benefits and challenges of adoption, and how to balance automation with security, compliance and customer trust.
Moderated by
Participants Include
Micro Insight Sessions
Quickfire sponsor-led sessions sharing sharp, non-salesy insights in just five minutes each. Designed to educate and spark ideas ahead of the networking time - where you can dive in deeper with the sponsors.
Networking Break & Refreshments
Take a break, grab a coffee, and connect with fellow delegates and sponsors in a relaxed setting.
Panel 2: Smarter Sales & Marketing – Winning in a Crowded MSP Landscape
Standing out requires strategy, not just effort. This panel covers how MSPs are evolving their go-to-market approach with data, AI, and vertical specialisation to win high-value clients and drive repeatable, profitable growth.
Moderated by
Participants Include
Strategic Insight Roundtable Sessions
Delegates break into small groups to rotate through focused, sponsor-led boardroom sessions. Expect practical discussions, real-world solutions, and collaborative problem-solving on topics that matter most to MSPs.
Boardroom 1
Boardroom 2
Lunch & Informal Networking
Enjoy a high-quality lunch while continuing conversations with fellow MSP leaders, sponsors, and speakers.
Panel 3: People, Culture, Recruitment & DEI – The New Competitive Edge for MSPs
As services commoditise, people strategy is becoming the defining differentiator for MSPs. This panel explores how leading MSPs are attracting and retaining the right talent, embedding diversity, equity and inclusion into their cultures, and developing future-ready leaders. The discussion will examine modern recruitment challenges, building inclusive and high-performing teams, and fostering agile, AI-aware organisations that can scale sustainably.
Moderated by
Participants Include
Panel 4: M&A, Investment & Growth Strategy – Building a Business That Scales or Sells
Whether your goal is expansion, acquisition, or preparing for sale, this panel offers insight into what drives valuation and strategic growth. Hear from MSPs, investors, and advisors on how to build a business fit for the next stage.
Moderated by
Wrap-Up & Closing Insights
A short summary of the day’s key insights, with thanks to our sponsors, speakers, and delegates.
Drinks Reception & Networking
Unwind, connect further, and continue the conversation in an informal setting over drinks.
Event Speakers
Nour Crema
Head of Channel
Exclaimer
Tom Yates
Lead Solutions Engineer
Exclaimer
Tom Christensen
CTO (Infrastructure), IBM Denmark
IBM
Torben Dinesen Hansen
Head of Sales, Nordics
Kainos
Abby Casey
Operations Manager
Nexus IP
Register to Attend
Registration Information
For our MSP roadshow, we're keeping the event exclusive with only 30 spots available per location. Please register your interest by filling in this form and we will be in touch shortly after a brief vetting process.
Registration is completely free for qualified delegates, qualification includes; directors and senior managers from MSPs, MSSPs, Systems Integrators, and Solution VARs.
All registrations will be confirmed or rejected via email. If you provide a mobile number, you'll receive confirmation via SMS as well.