Mark Copeman
Director of Wingman MSP Marketing
Wingman MSP Marketing
Mark is a director of Wingman MSP Marketing – an agency dedicated to starting conversations with prospects for IT support businesses (MSPs) around the world. He has spoken to and worked with 100’s of MSPs over the last few years.
He is also the author of the books, MSP Secrets Revealed (eps 1&2) and Helpdesk Habits, as well as being the creator of the online customer service video program, helpdeskhabits.com and the MSP M&A Blueprint programme, mspmanda.com.
He is a regular online and live conference speaker on the subject of customer service, the power of habits, customer experience and online marketing for MSPs.
His live MSP website teardowns are always a crowd pleaser.
