Tom Heyes
Practice Manager
Airwalk Reply
Tom Heyes leads the Operational Resilience and IT Strategy Practice at Airwalk Reply.
Reply are global leaders in applied use of AI, where Tom and his team are at the forefront of AI in Operational Resilience, connecting dots and solving problems in complex organisations to improve resilience. Tom blends his knowledge of core technology, operations, supply chain and service management with the demands of complex operating models to improve resilience in regulated sectors.
Tom is professionally interested in team dynamics and ways of working as a Research Associate at Bournemouth University Business School.
