London is the epicenter of the UK’s technology and business landscape, serving as a global hub for managed service providers, cybersecurity firms, and cloud solution leaders.
With its world-class digital infrastructure, access to top-tier talent, and thriving financial and enterprise sectors, the city plays a crucial role in shaping the future of managed services.
London’s high concentration of tech innovators and industry-leading businesses makes it a strategic location for MSPs to explore emerging technologies, cybersecurity advancements, and AI-driven automation, driving innovation and growth across the IT services sector.
| Time | Session Details |
|---|---|
| 09:30 |
Welcome & Registration Meet and greet, set the stage for the day’s discussions, and outline key objectives.  Christine Horton Event Moderator |
| 10:00 |
KEYNOTE Unlocking MSP Growth Potential Hear from an industry leader on strategies driving success in today’s MSP market. |
| 10:30 |
Panel 1: Strengthening Cybersecurity for MSPs Industry experts and MSP leaders discuss the latest cyber threats, compliance challenges, and security solutions. Moderator
Christine Horton Event Moderator   Anna Webb Head of Global Security Operations Kocho |
| 11:05 |
Panel 2: AI-Driven Automation for MSPs Explore how AI-powered automation is transforming MSP operations, improving efficiency, and driving profitability. Moderator
Christine Horton Event Moderator   James Noakes Service Management Lead - ITSM Waterstons |
| 11:40 | Networking Break & Refreshments A chance to connect with peers and sponsors in a relaxed setting. |
| 12:05 |
Panel 3: Sales, Marketing & Growth Strategies for MSPs Discussion on client acquisition, branding, and scaling MSP businesses effectively. Moderator
Christine Horton Event Moderator |
| 12:40 |
Panel 4: Mergers, Acquisitions & Strategic Expansion Gain insights into M&A strategies, investment considerations, and sustainable business growth. Moderator
Christine Horton Event Moderator |
| 13:15 | Lunch & Informal Networking Share ideas and connect with attendees over a high-quality lunch. |
| 14:05 | Strategic Insight Sessions & Roundtables Interactive discussions led by sponsors, industry experts, and MSP leaders. Delegates participate in focused roundtable discussions to exchange ideas, share best practices, and explore tailored solutions. |
| 15:35 | Wrap-Up & Closing Insights Summarise the day's discussions, highlight actionable takeaways, and outline next steps. |
| 15:55 | Drinks Reception & Networking Unwind and connect further with delegates and sponsors in a relaxed, social setting. |
| 16:55 | End of Event |
Sofitel St James
6 Waterloo Pl
London
SW1Y 4AN
United Kingdom
Travel information will be available soon.
Accommodation information will be available soon.
The MSP Channel Insights Roadshow Series is an intimate event series designed to connect top-tier managed service providers (MSPs) and IT service providers with leading technology vendors.
